FAQ \u2013 Nantong Metatech Industry | Spare Parts & Service Help Center<\/title>\r\n <meta name=\"description\" content=\"Frequently Asked Questions about laser spare parts, press brake tooling, plasma consumables, shipping, OEM\/ODM, and maintenance services from Nantong Metatech Industry.\">\r\n \r\n <link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.0.0-beta3\/css\/all.min.css\">\r\n \r\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Inter:opsz,wght@14..32,300;14..32,400;14..32,500;14..32,600;14..32,700&family=Poppins:wght@500;600;700&display=swap\" rel=\"stylesheet\">\r\n <style>\r\n\r\n\r\n\r\n \/* header for faq page (simple) *\/\r\n .faq-header {\r\n padding: 28px 0 16px;\r\n border-bottom: 2px solid #eef2f0;\r\n margin-bottom: 40px;\r\n }\r\n .logo-area h1 {\r\n font-family: 'Poppins', sans-serif;\r\n font-size: 1.8rem;\r\n font-weight: 700;\r\n color: #0f3b2c;\r\n }\r\n .logo-area p {\r\n color: #5b6e8c;\r\n font-size: 0.9rem;\r\n }\r\n\r\n \/* hero faq banner *\/\r\n .faq-hero {\r\n background: linear-gradient(105deg, #f6faf4 0%, #ecf3e8 100%);\r\n border-radius: 42px;\r\n padding: 48px 40px;\r\n margin-bottom: 60px;\r\n text-align: center;\r\n }\r\n .faq-hero h2 {\r\n font-size: 2.4rem;\r\n font-weight: 700;\r\n margin-bottom: 16px;\r\n color: #0f2a1f;\r\n }\r\n .faq-hero p {\r\n font-size: 1.1rem;\r\n max-width: 680px;\r\n margin: 0 auto;\r\n color: #334155;\r\n }\r\n\r\n \/* categories *\/\r\n .category-filter {\r\n display: flex;\r\n flex-wrap: wrap;\r\n justify-content: center;\r\n gap: 12px;\r\n margin-bottom: 48px;\r\n }\r\n .cat-btn {\r\n background: transparent;\r\n border: 1px solid #cbd5e1;\r\n padding: 8px 24px;\r\n border-radius: 40px;\r\n font-weight: 500;\r\n font-size: 0.9rem;\r\n cursor: pointer;\r\n transition: all 0.2s;\r\n color: #2c3e4e;\r\n }\r\n .cat-btn.active, .cat-btn:hover {\r\n background-color: #0f3b2c;\r\n border-color: #0f3b2c;\r\n color: white;\r\n }\r\n\r\n \/* faq grid \/ accordion *\/\r\n .faq-grid {\r\n display: grid;\r\n grid-template-columns: repeat(auto-fill, minmax(540px, 1fr));\r\n gap: 24px 32px;\r\n margin: 40px 0 30px;\r\n }\r\n .faq-item {\r\n background: white;\r\n border-radius: 24px;\r\n padding: 8px 0 8px 0;\r\n border: 1px solid #e9edf2;\r\n transition: all 0.2s;\r\n }\r\n .faq-question {\r\n display: flex;\r\n justify-content: space-between;\r\n align-items: center;\r\n padding: 20px 24px;\r\n cursor: pointer;\r\n font-weight: 600;\r\n font-size: 1.1rem;\r\n color: #0f2a1f;\r\n }\r\n .faq-question i {\r\n font-size: 1.2rem;\r\n color: #0f3b2c;\r\n transition: transform 0.2s;\r\n }\r\n .faq-answer {\r\n padding: 0 24px 20px 24px;\r\n border-top: 1px solid #eef2f6;\r\n display: none;\r\n color: #475569;\r\n line-height: 1.6;\r\n }\r\n .faq-answer.show {\r\n display: block;\r\n }\r\n .faq-question.active i {\r\n transform: rotate(180deg);\r\n }\r\n \/* inline icons in answer *\/\r\n .answer-list {\r\n margin-left: 20px;\r\n list-style: none;\r\n }\r\n .answer-list li {\r\n margin-bottom: 8px;\r\n position: relative;\r\n padding-left: 22px;\r\n }\r\n .answer-list li i {\r\n position: absolute;\r\n left: 0;\r\n top: 4px;\r\n font-size: 0.8rem;\r\n color: #0f3b2c;\r\n }\r\n\r\n \/* quick contact box *\/\r\n .contact-box {\r\n background: #f8fbf6;\r\n border-radius: 36px;\r\n padding: 48px 32px;\r\n text-align: center;\r\n margin: 60px 0 40px;\r\n border: 1px solid #e2e8e6;\r\n }\r\n .btn-primary {\r\n background-color: #0f3b2c;\r\n color: white;\r\n padding: 12px 32px;\r\n border-radius: 40px;\r\n font-weight: 600;\r\n display: inline-block;\r\n text-decoration: none;\r\n transition: all 0.3s ease;\r\n margin-top: 16px;\r\n }\r\n .btn-primary:hover {\r\n background-color: #1a5c45;\r\n transform: translateY(-2px);\r\n }\r\n\r\n \/* footer *\/\r\n .faq-footer {\r\n background: #111827;\r\n color: #e2e8f0;\r\n padding: 40px 0 24px;\r\n border-radius: 32px 32px 0 0;\r\n margin-top: 40px;\r\n }\r\n .footer-inner {\r\n display: flex;\r\n flex-wrap: wrap;\r\n justify-content: space-between;\r\n gap: 32px;\r\n }\r\n .footer-bottom {\r\n text-align: center;\r\n padding-top: 28px;\r\n font-size: 0.8rem;\r\n border-top: 1px solid #2d3748;\r\n margin-top: 28px;\r\n }\r\n\r\n @media (max-width: 768px) {\r\n .faq-grid {\r\n grid-template-columns: 1fr;\r\n }\r\n .faq-hero h2 {\r\n font-size: 1.8rem;\r\n }\r\n .faq-question {\r\n font-size: 1rem;\r\n }\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n<div class=\"faq-container\">\r\n \r\n <div class=\"faq-header\">\r\n <div class=\"logo-area\">\r\n <h1>METATECH <span style=\"font-weight:400;\">INDUSTRIE<\/span><\/h1>\r\n <p>Pi\u00e8ces d\u00e9tach\u00e9es, consommables et service apr\u00e8s-vente pour lasers, plasmas, presses plieuses et cisailles guillotine.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-hero\">\r\n <i class=\"fas fa-circle-question\" style=\"font-size: 3rem; color:#0f3b2c; margin-bottom: 18px; display: inline-block;\"><\/i>\r\n <h2>Foire aux questions<\/h2>\r\n <p>Obtenez des r\u00e9ponses imm\u00e9diates sur nos produits, notre logistique mondiale, notre assistance technique et nos capacit\u00e9s OEM\/ODM. Votre confiance, notre priorit\u00e9.<\/p>\r\n <\/div>\r\n\r\n \r\n <div class=\"category-filter\" id=\"categoryFilter\">\r\n <button class=\"cat-btn active\" data-cat=\"all\">Toutes les questions<\/button>\r\n <button class=\"cat-btn\" data-cat=\"products\">Produits et consommables<\/button>\r\n <button class=\"cat-btn\" data-cat=\"shipping\">Commande et exp\u00e9dition<\/button>\r\n <button class=\"cat-btn\" data-cat=\"service\">Service et assistance<\/button>\r\n <button class=\"cat-btn\" data-cat=\"custom\">OEM \/ Personnalisation<\/button>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-grid\" id=\"faqGrid\">\r\n \r\n <div class=\"faq-item\" data-category=\"products\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udd27 Quelles pi\u00e8ces d\u00e9tach\u00e9es et consommables de d\u00e9coupe laser proposez-vous ?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Nous proposons un \u00e9cosyst\u00e8me complet pour les syst\u00e8mes laser \u00e0 fibre et CO\u2082, comprenant\u00a0:<\/p>\r\n <ul class=\"answer-list\">\r\n <li><i class=\"fas fa-circle\"><\/i> buses laser (simple\/double couche), fen\u00eatres de protection, lentilles de focalisation et de collimation<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Anneaux en c\u00e9ramique, capteurs de t\u00eate de coupe, modules de remplacement OEM<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Servomoteurs, variateurs, soufflets de guidage lin\u00e9aire, refroidisseurs d'eau, compresseurs d'air<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Collecteurs de poussi\u00e8re, sources laser \u00e0 fibre\/CO\u2082 et ensembles de t\u00eates laser complets.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"products\">\r\n <div class=\"faq-question\">\r\n <span>\u2699\ufe0f Quelles pi\u00e8ces d\u00e9tach\u00e9es pour presses plieuses et cisailles guillotine sont disponibles ?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Nous fournissons des outils de pr\u00e9cision et des composants hydrauliques pour les machines de pliage et de cisaillement\u00a0:<\/p>\r\n <ul class=\"answer-list\">\r\n <li><i class=\"fas fa-circle\"><\/i> Matrices sup\u00e9rieures et inf\u00e9rieures (poin\u00e7ons et matrices), syst\u00e8mes de serrage \u00e0 d\u00e9gagement rapide<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Lames de cisaille, syst\u00e8mes de but\u00e9e arri\u00e8re, contr\u00f4leurs CNC<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> R\u00e9seaux optiques \/ r\u00e8gles lin\u00e9aires magn\u00e9tiques, pompes \u00e0 huile haute pression, vannes hydrauliques<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Servomoteurs et variateurs pour le pliage synchronis\u00e9.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"products\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udd25 Vos consommables plasma sont-ils compatibles avec Hypertherm \/ Kjellberg ?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Oui, nous fournissons des pi\u00e8ces de rechange de haute qualit\u00e9 compatibles avec les grandes marques\u00a0: Hypertherm, Kjellberg, Thermal Dynamics, et bien d\u2019autres. Notre gamme comprend des \u00e9lectrodes, des buses, des anneaux de turbulence, des \u00e9crans, des capuchons de retenue, des syst\u00e8mes de contr\u00f4le de la hauteur de la torche et des kits de commande num\u00e9rique (CNC) \u2013 offrant d\u2019excellentes performances \u00e0 un prix comp\u00e9titif.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"shipping\">\r\n <div class=\"faq-question\">\r\n <span>\ud83c\udf0d Livrez-vous dans le monde entier et quel est le d\u00e9lai d'exp\u00e9dition\u00a0?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Absolument. Nantong Metatech livre dans plus de 50 pays en Europe, en Am\u00e9rique, en Asie, au Moyen-Orient et en Afrique. Nous disposons d'un stock important \u00e0 Nantong, en Chine. La plupart des pi\u00e8ces standard sont exp\u00e9di\u00e9es. <strong>le m\u00eame jour<\/strong> Pour toute commande pass\u00e9e avant l'heure limite, nous proposons la livraison express (DHL\/FedEx) et le transport maritime. D\u00e9lais de livraison habituels\u00a0: 3 \u00e0 7\u00a0jours pour les envois urgents par avion, 15 \u00e0 30\u00a0jours pour le transport maritime \u00e9conomique.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"shipping\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udce6 Existe-t-il une quantit\u00e9 minimale de commande (MOQ) pour les pi\u00e8ces d\u00e9tach\u00e9es\u00a0?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Pour la plupart des consommables standard (buses, lentilles, \u00e9lectrodes, outillage de presse plieuse), nous proposons des quantit\u00e9s minimales de commande (QMC) faibles, voire parfois une seule pi\u00e8ce pour les remplacements d'urgence. Des remises sur volume sont toutefois appliqu\u00e9es pour les commandes en gros. Pour les pi\u00e8ces sur mesure OEM\/ODM, nous pouvons discuter de QMC flexibles en fonction des exigences de votre projet.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"service\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udee0\ufe0f Quel type de service apr\u00e8s-vente et de r\u00e9paration proposez-vous ?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Au-del\u00e0 de la fourniture de pi\u00e8ces d\u00e9tach\u00e9es, nous proposons des services professionnels <strong>assistance technique sur site et \u00e0 distance<\/strong> et la coordination des r\u00e9parations. Notre \u00e9quipe contribue \u00e0 prolonger la dur\u00e9e de vie des machines de d\u00e9coupe laser, des presses plieuses, des tables de d\u00e9coupe plasma et des cisailles. Nos services comprennent\u00a0:<\/p>\r\n <ul class=\"answer-list\">\r\n <li><i class=\"fas fa-circle\"><\/i> Guide de diagnostic des pannes et de remplacement des pi\u00e8ces d\u00e9tach\u00e9es<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Coordination des techniciens de r\u00e9paration pour les pannes critiques<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Conseil et formation en maintenance pr\u00e9ventive.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"service\">\r\n <div class=\"faq-question\">\r\n <span>\u23f1\ufe0f Quel est votre d\u00e9lai de r\u00e9ponse aux demandes de devis\u00a0?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Nous promettons un <strong>r\u00e9ponse dans les 4 heures ouvrables<\/strong> Pour toute demande de devis ou question technique, nos ing\u00e9nieurs commerciaux sp\u00e9cialis\u00e9s comprennent les besoins urgents de production et s'efforcent de communiquer les prix, la disponibilit\u00e9 et les d\u00e9lais de livraison dans les plus brefs d\u00e9lais, souvent sous 1 \u00e0 2 heures.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"custom\">\r\n <div class=\"faq-question\">\r\n <span>\u270f\ufe0f Proposez-vous des services de fabrication OEM\/ODM ou de pi\u00e8ces d\u00e9tach\u00e9es sur mesure\u00a0?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Oui - <strong>Personnalisation et OEM\/ODM<\/strong> L'expertise est au c\u0153ur de notre activit\u00e9. Notre \u00e9quipe d'ing\u00e9nieurs opticiens, de concepteurs m\u00e9caniques et de techniciens sp\u00e9cialis\u00e9s collabore avec nos clients pour d\u00e9velopper des solutions sur mesure\u00a0: outillage de presse plieuse personnalis\u00e9, optiques laser sp\u00e9ciales, consommables de marque priv\u00e9e ou composants de t\u00eates laser uniques. Partagez vos sp\u00e9cifications et nous r\u00e9alisons des prototypes et assurons la production en s\u00e9rie.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"products\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udd06 Fournissez-vous des pi\u00e8ces pour le soudage laser portatif ou robotis\u00e9 ?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Absolument. Nous proposons des syst\u00e8mes optiques et de refroidissement sp\u00e9cialis\u00e9s pour le soudage laser\u00a0: buses de soudage, fen\u00eatres de protection en saphir, lentilles de focalisation, collimateurs, ensembles de miroirs r\u00e9flecteurs, t\u00eates de soudage laser portables compl\u00e8tes et refroidisseurs d\u2019eau d\u00e9di\u00e9s au soudage. Compatibles avec la plupart des marques de soudage laser \u00e0 fibre.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"shipping\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udea2 Puis-je commander ensemble des buses laser, des outils de presse plieuse et des \u00e9lectrodes plasma\u00a0?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Oui\u00a0! En tant que fournisseur unique, vous pouvez regrouper tous les articles de notre catalogue (lasers, presses plieuses, plasma, soudage, outils de service) en une seule commande. Vous optimisez ainsi vos frais de transport, r\u00e9duisez vos charges administratives et b\u00e9n\u00e9ficiez de tarifs de gros sur les commandes group\u00e9es. Nous prenons en charge les documents d'exportation et un emballage soign\u00e9.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"custom\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udcd0 Quel est le processus pour les outils de presse plieuse sur mesure ou les pi\u00e8ces de t\u00eate laser ?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Processus simple en 4 \u00e9tapes\u00a0: <strong>1) Envoi des dessins\/sp\u00e9cifications ou des \u00e9chantillons \u2192 2) Examen technique et devis \u2192 3) Approbation du prototype \u2192 4) Production en s\u00e9rie et livraison.<\/strong> Notre \u00e9quipe technique travaille en \u00e9troite collaboration pour garantir que la g\u00e9om\u00e9trie, la qualit\u00e9 des mat\u00e9riaux et le rev\u00eatement r\u00e9pondent \u00e0 vos besoins. D\u00e9lais de livraison rapides pour les prototypes.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"service\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udd12 Vos consommables et pi\u00e8ces d\u00e9tach\u00e9es sont-ils garantis ?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Oui. Nous offrons une garantie de 6 \u00e0 12 mois (selon le type de pi\u00e8ce) contre les d\u00e9fauts de fabrication. Pour les optiques et les composants cl\u00e9s de qualit\u00e9 OEM, nous proposons une assistance \u00e9tendue. Notre contr\u00f4le qualit\u00e9 garantit que chaque produit respecte, voire d\u00e9passe, les sp\u00e9cifications d'origine. En cas de probl\u00e8me de qualit\u00e9, nous proposons un remplacement ou un remboursement conform\u00e9ment \u00e0 notre politique.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"products\">\r\n <div class=\"faq-question\">\r\n <span>\ud83c\udfed Quels secteurs d'activit\u00e9 desservez-vous habituellement ?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Fabrication m\u00e9tallique, pi\u00e8ces automobiles, ateliers de t\u00f4lerie, fabrication d'\u00e9quipements lourds, fournisseurs de composants a\u00e9rospatiaux et ateliers d'usinage\u00a0: toute entreprise utilisant des d\u00e9coupeuses laser, des presses plieuses, des tables de d\u00e9coupe plasma, des cisailles guillotine ou des soudeuses laser peut b\u00e9n\u00e9ficier de nos pi\u00e8ces d\u00e9tach\u00e9es et de nos services de maintenance.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n<\/div>\r\n\r\n\r\n\r\n<script>\r\n \/\/ Accordion 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\n\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n FAQ \u2013 Nantong Metatech Industry | Spare Parts & Service Help Center<\/title>\r\n <meta name=\"description\" content=\"Frequently Asked Questions about laser spare parts, press brake tooling, plasma consumables, shipping, OEM\/ODM, and maintenance services from Nantong Metatech Industry.\">\r\n \r\n <link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.0.0-beta3\/css\/all.min.css\">\r\n \r\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Inter:opsz,wght@14..32,300;14..32,400;14..32,500;14..32,600;14..32,700&family=Poppins:wght@500;600;700&display=swap\" rel=\"stylesheet\">\r\n <style>\r\n\r\n\r\n\r\n \/* header for faq page (simple) *\/\r\n .faq-header {\r\n padding: 28px 0 16px;\r\n border-bottom: 2px solid #eef2f0;\r\n margin-bottom: 40px;\r\n }\r\n .logo-area h1 {\r\n font-family: 'Poppins', sans-serif;\r\n font-size: 1.8rem;\r\n font-weight: 700;\r\n color: #0f3b2c;\r\n }\r\n .logo-area p {\r\n color: #5b6e8c;\r\n font-size: 0.9rem;\r\n }\r\n\r\n \/* hero faq banner *\/\r\n .faq-hero {\r\n background: linear-gradient(105deg, #f6faf4 0%, #ecf3e8 100%);\r\n border-radius: 42px;\r\n padding: 48px 40px;\r\n margin-bottom: 60px;\r\n text-align: center;\r\n }\r\n .faq-hero h2 {\r\n font-size: 2.4rem;\r\n font-weight: 700;\r\n margin-bottom: 16px;\r\n color: #0f2a1f;\r\n }\r\n .faq-hero p {\r\n font-size: 1.1rem;\r\n max-width: 680px;\r\n margin: 0 auto;\r\n color: #334155;\r\n }\r\n\r\n \/* categories *\/\r\n .category-filter {\r\n display: flex;\r\n flex-wrap: wrap;\r\n justify-content: center;\r\n gap: 12px;\r\n margin-bottom: 48px;\r\n }\r\n .cat-btn {\r\n background: transparent;\r\n border: 1px solid #cbd5e1;\r\n padding: 8px 24px;\r\n border-radius: 40px;\r\n font-weight: 500;\r\n font-size: 0.9rem;\r\n cursor: pointer;\r\n transition: all 0.2s;\r\n color: #2c3e4e;\r\n }\r\n .cat-btn.active, .cat-btn:hover {\r\n background-color: #0f3b2c;\r\n border-color: #0f3b2c;\r\n color: white;\r\n }\r\n\r\n \/* faq grid \/ accordion *\/\r\n .faq-grid {\r\n display: grid;\r\n grid-template-columns: repeat(auto-fill, minmax(540px, 1fr));\r\n gap: 24px 32px;\r\n margin: 40px 0 30px;\r\n }\r\n .faq-item {\r\n background: white;\r\n border-radius: 24px;\r\n padding: 8px 0 8px 0;\r\n border: 1px solid #e9edf2;\r\n transition: all 0.2s;\r\n }\r\n .faq-question {\r\n display: flex;\r\n justify-content: space-between;\r\n align-items: center;\r\n padding: 20px 24px;\r\n cursor: pointer;\r\n font-weight: 600;\r\n font-size: 1.1rem;\r\n color: #0f2a1f;\r\n }\r\n .faq-question i {\r\n font-size: 1.2rem;\r\n color: #0f3b2c;\r\n transition: transform 0.2s;\r\n }\r\n .faq-answer {\r\n padding: 0 24px 20px 24px;\r\n border-top: 1px solid #eef2f6;\r\n display: none;\r\n color: #475569;\r\n line-height: 1.6;\r\n }\r\n .faq-answer.show {\r\n display: block;\r\n }\r\n .faq-question.active i {\r\n transform: rotate(180deg);\r\n }\r\n \/* inline icons in answer *\/\r\n .answer-list {\r\n margin-left: 20px;\r\n list-style: none;\r\n }\r\n .answer-list li {\r\n margin-bottom: 8px;\r\n position: relative;\r\n padding-left: 22px;\r\n }\r\n .answer-list li i {\r\n position: absolute;\r\n left: 0;\r\n top: 4px;\r\n font-size: 0.8rem;\r\n color: #0f3b2c;\r\n }\r\n\r\n \/* quick contact box *\/\r\n .contact-box {\r\n background: #f8fbf6;\r\n border-radius: 36px;\r\n padding: 48px 32px;\r\n text-align: center;\r\n margin: 60px 0 40px;\r\n border: 1px solid #e2e8e6;\r\n }\r\n .btn-primary {\r\n background-color: #0f3b2c;\r\n color: white;\r\n padding: 12px 32px;\r\n border-radius: 40px;\r\n font-weight: 600;\r\n display: inline-block;\r\n text-decoration: none;\r\n transition: all 0.3s ease;\r\n margin-top: 16px;\r\n }\r\n .btn-primary:hover {\r\n background-color: #1a5c45;\r\n transform: translateY(-2px);\r\n }\r\n\r\n \/* footer *\/\r\n .faq-footer {\r\n background: #111827;\r\n color: #e2e8f0;\r\n padding: 40px 0 24px;\r\n border-radius: 32px 32px 0 0;\r\n margin-top: 40px;\r\n }\r\n .footer-inner {\r\n display: flex;\r\n flex-wrap: wrap;\r\n justify-content: space-between;\r\n gap: 32px;\r\n }\r\n .footer-bottom {\r\n text-align: center;\r\n padding-top: 28px;\r\n font-size: 0.8rem;\r\n border-top: 1px solid #2d3748;\r\n margin-top: 28px;\r\n }\r\n\r\n @media (max-width: 768px) {\r\n .faq-grid {\r\n grid-template-columns: 1fr;\r\n }\r\n .faq-hero h2 {\r\n font-size: 1.8rem;\r\n }\r\n .faq-question {\r\n font-size: 1rem;\r\n }\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n<div class=\"faq-container\">\r\n \r\n <div class=\"faq-header\">\r\n <div class=\"logo-area\">\r\n <h1>METATECH <span style=\"font-weight:400;\">INDUSTRIE<\/span><\/h1>\r\n <p>Pi\u00e8ces d\u00e9tach\u00e9es, consommables et service apr\u00e8s-vente pour lasers, plasmas, presses plieuses et cisailles guillotine.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-hero\">\r\n <i class=\"fas fa-circle-question\" style=\"font-size: 3rem; color:#0f3b2c; margin-bottom: 18px; display: inline-block;\"><\/i>\r\n <h2>Foire aux questions<\/h2>\r\n <p>Obtenez des r\u00e9ponses imm\u00e9diates sur nos produits, notre logistique mondiale, notre assistance technique et nos capacit\u00e9s OEM\/ODM. Votre confiance, notre priorit\u00e9.<\/p>\r\n <\/div>\r\n\r\n \r\n <div class=\"category-filter\" id=\"categoryFilter\">\r\n <button class=\"cat-btn active\" data-cat=\"all\">Toutes les questions<\/button>\r\n <button class=\"cat-btn\" data-cat=\"products\">Produits et consommables<\/button>\r\n <button class=\"cat-btn\" data-cat=\"shipping\">Commande et exp\u00e9dition<\/button>\r\n <button class=\"cat-btn\" data-cat=\"service\">Service et assistance<\/button>\r\n <button class=\"cat-btn\" data-cat=\"custom\">OEM \/ Personnalisation<\/button>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-grid\" id=\"faqGrid\">\r\n \r\n <div class=\"faq-item\" data-category=\"products\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udd27 Quelles pi\u00e8ces d\u00e9tach\u00e9es et consommables de d\u00e9coupe laser proposez-vous ?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Nous proposons un \u00e9cosyst\u00e8me complet pour les syst\u00e8mes laser \u00e0 fibre et CO\u2082, comprenant\u00a0:<\/p>\r\n <ul class=\"answer-list\">\r\n <li><i class=\"fas fa-circle\"><\/i> buses laser (simple\/double couche), fen\u00eatres de protection, lentilles de focalisation et de collimation<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Anneaux en c\u00e9ramique, capteurs de t\u00eate de coupe, modules de remplacement OEM<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Servomoteurs, variateurs, soufflets de guidage lin\u00e9aire, refroidisseurs d'eau, compresseurs d'air<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Collecteurs de poussi\u00e8re, sources laser \u00e0 fibre\/CO\u2082 et ensembles de t\u00eates laser complets.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"products\">\r\n <div class=\"faq-question\">\r\n <span>\u2699\ufe0f Quelles pi\u00e8ces d\u00e9tach\u00e9es pour presses plieuses et cisailles guillotine sont disponibles ?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Nous fournissons des outils de pr\u00e9cision et des composants hydrauliques pour les machines de pliage et de cisaillement\u00a0:<\/p>\r\n <ul class=\"answer-list\">\r\n <li><i class=\"fas fa-circle\"><\/i> Matrices sup\u00e9rieures et inf\u00e9rieures (poin\u00e7ons et matrices), syst\u00e8mes de serrage \u00e0 d\u00e9gagement rapide<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Lames de cisaille, syst\u00e8mes de but\u00e9e arri\u00e8re, contr\u00f4leurs CNC<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> R\u00e9seaux optiques \/ r\u00e8gles lin\u00e9aires magn\u00e9tiques, pompes \u00e0 huile haute pression, vannes hydrauliques<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Servomoteurs et variateurs pour le pliage synchronis\u00e9.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"products\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udd25 Vos consommables plasma sont-ils compatibles avec Hypertherm \/ Kjellberg ?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Oui, nous fournissons des pi\u00e8ces de rechange de haute qualit\u00e9 compatibles avec les grandes marques\u00a0: Hypertherm, Kjellberg, Thermal Dynamics, et bien d\u2019autres. Notre gamme comprend des \u00e9lectrodes, des buses, des anneaux de turbulence, des \u00e9crans, des capuchons de retenue, des syst\u00e8mes de contr\u00f4le de la hauteur de la torche et des kits de commande num\u00e9rique (CNC) \u2013 offrant d\u2019excellentes performances \u00e0 un prix comp\u00e9titif.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"shipping\">\r\n <div class=\"faq-question\">\r\n <span>\ud83c\udf0d Livrez-vous dans le monde entier et quel est le d\u00e9lai d'exp\u00e9dition\u00a0?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Absolument. Nantong Metatech livre dans plus de 50 pays en Europe, en Am\u00e9rique, en Asie, au Moyen-Orient et en Afrique. Nous disposons d'un stock important \u00e0 Nantong, en Chine. La plupart des pi\u00e8ces standard sont exp\u00e9di\u00e9es. <strong>le m\u00eame jour<\/strong> Pour toute commande pass\u00e9e avant l'heure limite, nous proposons la livraison express (DHL\/FedEx) et le transport maritime. D\u00e9lais de livraison habituels\u00a0: 3 \u00e0 7\u00a0jours pour les envois urgents par avion, 15 \u00e0 30\u00a0jours pour le transport maritime \u00e9conomique.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"shipping\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udce6 Existe-t-il une quantit\u00e9 minimale de commande (MOQ) pour les pi\u00e8ces d\u00e9tach\u00e9es\u00a0?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Pour la plupart des consommables standard (buses, lentilles, \u00e9lectrodes, outillage de presse plieuse), nous proposons des quantit\u00e9s minimales de commande (QMC) faibles, voire parfois une seule pi\u00e8ce pour les remplacements d'urgence. Des remises sur volume sont toutefois appliqu\u00e9es pour les commandes en gros. Pour les pi\u00e8ces sur mesure OEM\/ODM, nous pouvons discuter de QMC flexibles en fonction des exigences de votre projet.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"service\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udee0\ufe0f Quel type de service apr\u00e8s-vente et de r\u00e9paration proposez-vous ?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Au-del\u00e0 de la fourniture de pi\u00e8ces d\u00e9tach\u00e9es, nous proposons des services professionnels <strong>assistance technique sur site et \u00e0 distance<\/strong> et la coordination des r\u00e9parations. Notre \u00e9quipe contribue \u00e0 prolonger la dur\u00e9e de vie des machines de d\u00e9coupe laser, des presses plieuses, des tables de d\u00e9coupe plasma et des cisailles. Nos services comprennent\u00a0:<\/p>\r\n <ul class=\"answer-list\">\r\n <li><i class=\"fas fa-circle\"><\/i> Guide de diagnostic des pannes et de remplacement des pi\u00e8ces d\u00e9tach\u00e9es<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Coordination des techniciens de r\u00e9paration pour les pannes critiques<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Conseil et formation en maintenance pr\u00e9ventive.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"service\">\r\n <div class=\"faq-question\">\r\n <span>\u23f1\ufe0f Quel est votre d\u00e9lai de r\u00e9ponse aux demandes de devis\u00a0?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Nous promettons un <strong>r\u00e9ponse dans les 4 heures ouvrables<\/strong> Pour toute demande de devis ou question technique, nos ing\u00e9nieurs commerciaux sp\u00e9cialis\u00e9s comprennent les besoins urgents de production et s'efforcent de communiquer les prix, la disponibilit\u00e9 et les d\u00e9lais de livraison dans les plus brefs d\u00e9lais, souvent sous 1 \u00e0 2 heures.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"custom\">\r\n <div class=\"faq-question\">\r\n <span>\u270f\ufe0f Proposez-vous des services de fabrication OEM\/ODM ou de pi\u00e8ces d\u00e9tach\u00e9es sur mesure\u00a0?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Oui - <strong>Personnalisation et OEM\/ODM<\/strong> L'expertise est au c\u0153ur de notre activit\u00e9. Notre \u00e9quipe d'ing\u00e9nieurs opticiens, de concepteurs m\u00e9caniques et de techniciens sp\u00e9cialis\u00e9s collabore avec nos clients pour d\u00e9velopper des solutions sur mesure\u00a0: outillage de presse plieuse personnalis\u00e9, optiques laser sp\u00e9ciales, consommables de marque priv\u00e9e ou composants de t\u00eates laser uniques. Partagez vos sp\u00e9cifications et nous r\u00e9alisons des prototypes et assurons la production en s\u00e9rie.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"products\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udd06 Fournissez-vous des pi\u00e8ces pour le soudage laser portatif ou robotis\u00e9 ?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Absolument. Nous proposons des syst\u00e8mes optiques et de refroidissement sp\u00e9cialis\u00e9s pour le soudage laser\u00a0: buses de soudage, fen\u00eatres de protection en saphir, lentilles de focalisation, collimateurs, ensembles de miroirs r\u00e9flecteurs, t\u00eates de soudage laser portables compl\u00e8tes et refroidisseurs d\u2019eau d\u00e9di\u00e9s au soudage. Compatibles avec la plupart des marques de soudage laser \u00e0 fibre.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"shipping\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udea2 Puis-je commander ensemble des buses laser, des outils de presse plieuse et des \u00e9lectrodes plasma\u00a0?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Oui\u00a0! En tant que fournisseur unique, vous pouvez regrouper tous les articles de notre catalogue (lasers, presses plieuses, plasma, soudage, outils de service) en une seule commande. Vous optimisez ainsi vos frais de transport, r\u00e9duisez vos charges administratives et b\u00e9n\u00e9ficiez de tarifs de gros sur les commandes group\u00e9es. Nous prenons en charge les documents d'exportation et un emballage soign\u00e9.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"custom\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udcd0 Quel est le processus pour les outils de presse plieuse sur mesure ou les pi\u00e8ces de t\u00eate laser ?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Processus simple en 4 \u00e9tapes\u00a0: <strong>1) Envoi des dessins\/sp\u00e9cifications ou des \u00e9chantillons \u2192 2) Examen technique et devis \u2192 3) Approbation du prototype \u2192 4) Production en s\u00e9rie et livraison.<\/strong> Notre \u00e9quipe technique travaille en \u00e9troite collaboration pour garantir que la g\u00e9om\u00e9trie, la qualit\u00e9 des mat\u00e9riaux et le rev\u00eatement r\u00e9pondent \u00e0 vos besoins. D\u00e9lais de livraison rapides pour les prototypes.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"service\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udd12 Vos consommables et pi\u00e8ces d\u00e9tach\u00e9es sont-ils garantis ?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Oui. Nous offrons une garantie de 6 \u00e0 12 mois (selon le type de pi\u00e8ce) contre les d\u00e9fauts de fabrication. Pour les optiques et les composants cl\u00e9s de qualit\u00e9 OEM, nous proposons une assistance \u00e9tendue. Notre contr\u00f4le qualit\u00e9 garantit que chaque produit respecte, voire d\u00e9passe, les sp\u00e9cifications d'origine. En cas de probl\u00e8me de qualit\u00e9, nous proposons un remplacement ou un remboursement conform\u00e9ment \u00e0 notre politique.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"products\">\r\n <div class=\"faq-question\">\r\n <span>\ud83c\udfed Quels secteurs d'activit\u00e9 desservez-vous habituellement ?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Fabrication m\u00e9tallique, pi\u00e8ces automobiles, ateliers de t\u00f4lerie, fabrication d'\u00e9quipements lourds, fournisseurs de composants a\u00e9rospatiaux et ateliers d'usinage\u00a0: toute entreprise utilisant des d\u00e9coupeuses laser, des presses plieuses, des tables de d\u00e9coupe plasma, des cisailles guillotine ou des soudeuses laser peut b\u00e9n\u00e9ficier de nos pi\u00e8ces d\u00e9tach\u00e9es et de nos services de maintenance.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n<\/div>\r\n\r\n\r\n\r\n<script>\r\n \/\/ Accordion 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