FAQ \u2013 Nantong Metatech Industry | Spare Parts & Service Help Center<\/title>\r\n <meta name=\"description\" content=\"Frequently Asked Questions about laser spare parts, press brake tooling, plasma consumables, shipping, OEM\/ODM, and maintenance services from Nantong Metatech Industry.\">\r\n \r\n <link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.0.0-beta3\/css\/all.min.css\">\r\n \r\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Inter:opsz,wght@14..32,300;14..32,400;14..32,500;14..32,600;14..32,700&family=Poppins:wght@500;600;700&display=swap\" rel=\"stylesheet\">\r\n <style>\r\n\r\n\r\n\r\n \/* header for faq page (simple) *\/\r\n .faq-header {\r\n padding: 28px 0 16px;\r\n border-bottom: 2px solid #eef2f0;\r\n margin-bottom: 40px;\r\n }\r\n .logo-area h1 {\r\n font-family: 'Poppins', sans-serif;\r\n font-size: 1.8rem;\r\n font-weight: 700;\r\n color: #0f3b2c;\r\n }\r\n .logo-area p {\r\n color: #5b6e8c;\r\n font-size: 0.9rem;\r\n }\r\n\r\n \/* hero faq banner *\/\r\n .faq-hero {\r\n background: linear-gradient(105deg, #f6faf4 0%, #ecf3e8 100%);\r\n border-radius: 42px;\r\n padding: 48px 40px;\r\n margin-bottom: 60px;\r\n text-align: center;\r\n }\r\n .faq-hero h2 {\r\n font-size: 2.4rem;\r\n font-weight: 700;\r\n margin-bottom: 16px;\r\n color: #0f2a1f;\r\n }\r\n .faq-hero p {\r\n font-size: 1.1rem;\r\n max-width: 680px;\r\n margin: 0 auto;\r\n color: #334155;\r\n }\r\n\r\n \/* categories *\/\r\n .category-filter {\r\n display: flex;\r\n flex-wrap: wrap;\r\n justify-content: center;\r\n gap: 12px;\r\n margin-bottom: 48px;\r\n }\r\n .cat-btn {\r\n background: transparent;\r\n border: 1px solid #cbd5e1;\r\n padding: 8px 24px;\r\n border-radius: 40px;\r\n font-weight: 500;\r\n font-size: 0.9rem;\r\n cursor: pointer;\r\n transition: all 0.2s;\r\n color: #2c3e4e;\r\n }\r\n .cat-btn.active, .cat-btn:hover {\r\n background-color: #0f3b2c;\r\n border-color: #0f3b2c;\r\n color: white;\r\n }\r\n\r\n \/* faq grid \/ accordion *\/\r\n .faq-grid {\r\n display: grid;\r\n grid-template-columns: repeat(auto-fill, minmax(540px, 1fr));\r\n gap: 24px 32px;\r\n margin: 40px 0 30px;\r\n }\r\n .faq-item {\r\n background: white;\r\n border-radius: 24px;\r\n padding: 8px 0 8px 0;\r\n border: 1px solid #e9edf2;\r\n transition: all 0.2s;\r\n }\r\n .faq-question {\r\n display: flex;\r\n justify-content: space-between;\r\n align-items: center;\r\n padding: 20px 24px;\r\n cursor: pointer;\r\n font-weight: 600;\r\n font-size: 1.1rem;\r\n color: #0f2a1f;\r\n }\r\n .faq-question i {\r\n font-size: 1.2rem;\r\n color: #0f3b2c;\r\n transition: transform 0.2s;\r\n }\r\n .faq-answer {\r\n padding: 0 24px 20px 24px;\r\n border-top: 1px solid #eef2f6;\r\n display: none;\r\n color: #475569;\r\n line-height: 1.6;\r\n }\r\n .faq-answer.show {\r\n display: block;\r\n }\r\n .faq-question.active i {\r\n transform: rotate(180deg);\r\n }\r\n \/* inline icons in answer *\/\r\n .answer-list {\r\n margin-left: 20px;\r\n list-style: none;\r\n }\r\n .answer-list li {\r\n margin-bottom: 8px;\r\n position: relative;\r\n padding-left: 22px;\r\n }\r\n .answer-list li i {\r\n position: absolute;\r\n left: 0;\r\n top: 4px;\r\n font-size: 0.8rem;\r\n color: #0f3b2c;\r\n }\r\n\r\n \/* quick contact box *\/\r\n .contact-box {\r\n background: #f8fbf6;\r\n border-radius: 36px;\r\n padding: 48px 32px;\r\n text-align: center;\r\n margin: 60px 0 40px;\r\n border: 1px solid #e2e8e6;\r\n }\r\n .btn-primary {\r\n background-color: #0f3b2c;\r\n color: white;\r\n padding: 12px 32px;\r\n border-radius: 40px;\r\n font-weight: 600;\r\n display: inline-block;\r\n text-decoration: none;\r\n transition: all 0.3s ease;\r\n margin-top: 16px;\r\n }\r\n .btn-primary:hover {\r\n background-color: #1a5c45;\r\n transform: translateY(-2px);\r\n }\r\n\r\n \/* footer *\/\r\n .faq-footer {\r\n background: #111827;\r\n color: #e2e8f0;\r\n padding: 40px 0 24px;\r\n border-radius: 32px 32px 0 0;\r\n margin-top: 40px;\r\n }\r\n .footer-inner {\r\n display: flex;\r\n flex-wrap: wrap;\r\n justify-content: space-between;\r\n gap: 32px;\r\n }\r\n .footer-bottom {\r\n text-align: center;\r\n padding-top: 28px;\r\n font-size: 0.8rem;\r\n border-top: 1px solid #2d3748;\r\n margin-top: 28px;\r\n }\r\n\r\n @media (max-width: 768px) {\r\n .faq-grid {\r\n grid-template-columns: 1fr;\r\n }\r\n .faq-hero h2 {\r\n font-size: 1.8rem;\r\n }\r\n .faq-question {\r\n font-size: 1rem;\r\n }\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n<div class=\"faq-container\">\r\n \r\n <div class=\"faq-header\">\r\n <div class=\"logo-area\">\r\n <h1>METATECNOLOGIA <span style=\"font-weight:400;\">IND\u00daSTRIA<\/span><\/h1>\r\n <p>Pe\u00e7as de reposi\u00e7\u00e3o, consum\u00edveis e servi\u00e7os para m\u00e1quinas a laser, plasma, dobradeiras e guilhotinas.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-hero\">\r\n <i class=\"fas fa-circle-question\" style=\"font-size: 3rem; color:#0f3b2c; margin-bottom: 18px; display: inline-block;\"><\/i>\r\n <h2>Perguntas frequentes<\/h2>\r\n <p>Obtenha respostas instant\u00e2neas sobre nossos produtos, log\u00edstica global, suporte t\u00e9cnico e capacidades de OEM\/ODM. Sua confian\u00e7a \u00e9 nossa prioridade.<\/p>\r\n <\/div>\r\n\r\n \r\n <div class=\"category-filter\" id=\"categoryFilter\">\r\n <button class=\"cat-btn active\" data-cat=\"all\">Todas as perguntas<\/button>\r\n <button class=\"cat-btn\" data-cat=\"products\">Produtos e Consum\u00edveis<\/button>\r\n <button class=\"cat-btn\" data-cat=\"shipping\">Pedido e Envio<\/button>\r\n <button class=\"cat-btn\" data-cat=\"service\">Servi\u00e7o e suporte<\/button>\r\n <button class=\"cat-btn\" data-cat=\"custom\">OEM \/ Personaliza\u00e7\u00e3o<\/button>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-grid\" id=\"faqGrid\">\r\n \r\n <div class=\"faq-item\" data-category=\"products\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udd27 Quais pe\u00e7as de reposi\u00e7\u00e3o e consum\u00edveis para corte a laser voc\u00eas oferecem?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Dispomos de um ecossistema completo para sistemas de laser de fibra e CO\u2082, incluindo:<\/p>\r\n <ul class=\"answer-list\">\r\n <li><i class=\"fas fa-circle\"><\/i> Bicos de laser (camada simples\/dupla), janelas de prote\u00e7\u00e3o, lentes de foco e colima\u00e7\u00e3o.<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> An\u00e9is de cer\u00e2mica, sensores de cabe\u00e7ote de corte, m\u00f3dulos de reposi\u00e7\u00e3o OEM<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Servomotores, inversores de frequ\u00eancia, foles para guias lineares, resfriadores de \u00e1gua, compressores de ar.<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Coletores de p\u00f3, fontes de laser de fibra\/CO\u2082 e conjuntos completos de cabe\u00e7otes de laser.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"products\">\r\n <div class=\"faq-question\">\r\n <span>\u2699\ufe0f Quais pe\u00e7as est\u00e3o dispon\u00edveis para prensa dobradeira e guilhotina?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Fornecemos ferramentas de precis\u00e3o e componentes hidr\u00e1ulicos para m\u00e1quinas de dobra e corte:<\/p>\r\n <ul class=\"answer-list\">\r\n <li><i class=\"fas fa-circle\"><\/i> Matrizes superiores e inferiores (pun\u00e7\u00f5es e matrizes), sistemas de fixa\u00e7\u00e3o de libera\u00e7\u00e3o r\u00e1pida<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> L\u00e2minas de corte, sistemas de batente traseiro, controladores CNC<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Grades \u00f3pticas\/escalas lineares magn\u00e9ticas, bombas de \u00f3leo de alta press\u00e3o, v\u00e1lvulas hidr\u00e1ulicas<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Servomotores e acionamentos para curvatura sincronizada.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"products\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udd25 Os seus consum\u00edveis de plasma s\u00e3o compat\u00edveis com Hypertherm \/ Kjellberg?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Sim, fornecemos pe\u00e7as de reposi\u00e7\u00e3o de alta qualidade compat\u00edveis com as principais marcas: Hypertherm, Kjellberg, Thermal Dynamics e outras. Nossa linha inclui eletrodos, bicos, an\u00e9is de turbul\u00eancia, protetores, tampas de reten\u00e7\u00e3o, sistemas de controle de altura da tocha e kits de controlador CNC \u2014 oferecendo excelente desempenho a um custo competitivo.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"shipping\">\r\n <div class=\"faq-question\">\r\n <span>\ud83c\udf0d Voc\u00eas enviam para o mundo todo? Qual o prazo de entrega?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Com certeza. A Nantong Metatech envia para mais de 50 pa\u00edses na Europa, Am\u00e9ricas, \u00c1sia, Oriente M\u00e9dio e \u00c1frica. Mantemos um grande estoque em Nantong, China. A maioria das pe\u00e7as padr\u00e3o \u00e9 enviada. <strong>no mesmo dia<\/strong> Para pedidos feitos antes do nosso hor\u00e1rio limite, oferecemos op\u00e7\u00f5es de entrega expressa por correio (DHL\/FedEx) e frete mar\u00edtimo. Prazo de entrega t\u00edpico: 3 a 7 dias para envios a\u00e9reos urgentes e 15 a 30 dias para frete mar\u00edtimo econ\u00f4mico.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"shipping\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udce6 Existe uma quantidade m\u00ednima de encomenda (MOQ) para pe\u00e7as de reposi\u00e7\u00e3o?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Para a maioria dos consum\u00edveis padr\u00e3o (bicos, lentes, eletrodos, ferramentas para prensa dobradeira), oferecemos quantidades m\u00ednimas de pedido (MOQs) baixas \u2014 \u00e0s vezes at\u00e9 mesmo pe\u00e7as individuais para substitui\u00e7\u00e3o emergencial. No entanto, descontos por volume se aplicam a pedidos em grande quantidade. Para pe\u00e7as personalizadas OEM\/ODM, podemos discutir MOQs flex\u00edveis com base nos requisitos do seu projeto.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"service\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udee0\ufe0f Que tipo de servi\u00e7o p\u00f3s-venda e reparo voc\u00eas oferecem?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Al\u00e9m do fornecimento de pe\u00e7as de reposi\u00e7\u00e3o, oferecemos servi\u00e7os profissionais. <strong>Suporte t\u00e9cnico presencial e remoto<\/strong> e coordena\u00e7\u00e3o de reparos. Nossa equipe ajuda a prolongar o ciclo de vida de m\u00e1quinas de corte a laser, prensas dobradeiras, mesas de plasma e guilhotinas. Os servi\u00e7os incluem:<\/p>\r\n <ul class=\"answer-list\">\r\n <li><i class=\"fas fa-circle\"><\/i> Diagn\u00f3stico de falhas e orienta\u00e7\u00f5es para substitui\u00e7\u00e3o de pe\u00e7as de reposi\u00e7\u00e3o<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Coordena\u00e7\u00e3o de t\u00e9cnicos de reparo para avarias cr\u00edticas<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Consultoria e treinamento em manuten\u00e7\u00e3o preventiva.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"service\">\r\n <div class=\"faq-question\">\r\n <span>\u23f1\ufe0f Com que rapidez voc\u00ea responde \u00e0s solicita\u00e7\u00f5es de or\u00e7amento?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Prometemos um <strong>Resposta em at\u00e9 4 horas \u00fateis.<\/strong> Para todas as solicita\u00e7\u00f5es de cota\u00e7\u00e3o e consultas t\u00e9cnicas, nossos engenheiros de vendas dedicados entendem as necessidades urgentes de produ\u00e7\u00e3o e nos esfor\u00e7amos para enviar pre\u00e7os, disponibilidade e prazos de entrega o mais r\u00e1pido poss\u00edvel \u2014 geralmente dentro de 1 a 2 horas.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"custom\">\r\n <div class=\"faq-question\">\r\n <span>\u270f\ufe0f Voc\u00eas oferecem servi\u00e7os de OEM\/ODM ou fabrica\u00e7\u00e3o de pe\u00e7as de reposi\u00e7\u00e3o personalizadas?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Sim - <strong>Personaliza\u00e7\u00e3o e OEM\/ODM<\/strong> est\u00e3o no cerne do nosso trabalho. Nossa equipe de engenheiros \u00f3pticos, projetistas mec\u00e2nicos e especialistas t\u00e9cnicos trabalha em conjunto com os clientes para desenvolver solu\u00e7\u00f5es personalizadas: ferramentas sob medida para prensas dobradeiras, \u00f3ptica a laser especial, consum\u00edveis de marca pr\u00f3pria ou componentes exclusivos para cabe\u00e7otes de laser. Compartilhe suas especifica\u00e7\u00f5es e n\u00f3s entregamos prot\u00f3tipos e produ\u00e7\u00e3o em massa.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"products\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udd06 Voc\u00eas fornecem pe\u00e7as para soldagem a laser manual ou rob\u00f3tica?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Com certeza. Oferecemos sistemas \u00f3pticos e de refrigera\u00e7\u00e3o especializados para soldagem a laser: bicos de soldagem, janelas de prote\u00e7\u00e3o em safira, lentes de foco, colimadores, conjuntos de espelhos refletores, cabe\u00e7otes completos para soldagem a laser port\u00e1til e resfriadores de \u00e1gua espec\u00edficos para soldagem. Compat\u00edveis com a maioria das marcas de soldagem a laser de fibra.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"shipping\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udea2 Posso encomendar bicos de laser, ferramentas para prensa dobradeira e eletrodos de plasma juntos?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Sim! Como fornecedor \u00fanico, voc\u00ea pode combinar quaisquer itens do nosso cat\u00e1logo (laser, prensa dobradeira, plasma, soldagem, ferramentas de servi\u00e7o) em um \u00fanico pedido. Isso ajuda a consolidar os custos de frete, reduzir a carga administrativa e aproveitar os pre\u00e7os de atacado em cestas mistas. N\u00f3s cuidamos da documenta\u00e7\u00e3o de exporta\u00e7\u00e3o e da embalagem eficiente.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"custom\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udcd0 Qual \u00e9 o processo para fabrica\u00e7\u00e3o de ferramentas personalizadas para prensa dobradeira ou pe\u00e7as para cabe\u00e7ote de corte a laser?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Processo simples em 4 etapas: <strong>1) Envio de desenhos\/especifica\u00e7\u00f5es ou amostras \u2192 2) An\u00e1lise de engenharia e or\u00e7amento \u2192 3) Aprova\u00e7\u00e3o do prot\u00f3tipo \u2192 4) Produ\u00e7\u00e3o em massa e entrega.<\/strong> Nossa equipe t\u00e9cnica trabalha em estreita colabora\u00e7\u00e3o para garantir que a geometria, a qualidade do material e o revestimento atendam \u00e0 sua aplica\u00e7\u00e3o. Prazos de entrega r\u00e1pidos para prot\u00f3tipos.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"service\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udd12 Os seus consum\u00edveis e pe\u00e7as t\u00eam garantia?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Sim. Oferecemos garantia de 6 a 12 meses (dependendo do tipo de pe\u00e7a) contra defeitos de fabrica\u00e7\u00e3o. Para componentes \u00f3pticos e pe\u00e7as-chave de n\u00edvel OEM, oferecemos suporte estendido. Nosso controle de qualidade garante que cada produto atenda ou exceda as especifica\u00e7\u00f5es originais. Em caso de qualquer problema de qualidade, oferecemos substitui\u00e7\u00e3o ou reembolso, conforme nossa pol\u00edtica.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"products\">\r\n <div class=\"faq-question\">\r\n <span>\ud83c\udfed Quais setores voc\u00eas normalmente atendem?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Fabrica\u00e7\u00e3o de metal, pe\u00e7as automotivas, oficinas de chapas met\u00e1licas, fabrica\u00e7\u00e3o de equipamentos pesados, fornecedores de componentes aeroespaciais e oficinas de usinagem. 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\n\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n FAQ \u2013 Nantong Metatech Industry | Spare Parts & Service Help Center<\/title>\r\n <meta name=\"description\" content=\"Frequently Asked Questions about laser spare parts, press brake tooling, plasma consumables, shipping, OEM\/ODM, and maintenance services from Nantong Metatech Industry.\">\r\n \r\n <link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.0.0-beta3\/css\/all.min.css\">\r\n \r\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Inter:opsz,wght@14..32,300;14..32,400;14..32,500;14..32,600;14..32,700&family=Poppins:wght@500;600;700&display=swap\" rel=\"stylesheet\">\r\n <style>\r\n\r\n\r\n\r\n \/* header for faq page (simple) *\/\r\n .faq-header {\r\n padding: 28px 0 16px;\r\n border-bottom: 2px solid #eef2f0;\r\n margin-bottom: 40px;\r\n }\r\n .logo-area h1 {\r\n font-family: 'Poppins', sans-serif;\r\n font-size: 1.8rem;\r\n font-weight: 700;\r\n color: #0f3b2c;\r\n }\r\n .logo-area p {\r\n color: #5b6e8c;\r\n font-size: 0.9rem;\r\n }\r\n\r\n \/* hero faq banner *\/\r\n .faq-hero {\r\n background: linear-gradient(105deg, #f6faf4 0%, #ecf3e8 100%);\r\n border-radius: 42px;\r\n padding: 48px 40px;\r\n margin-bottom: 60px;\r\n text-align: center;\r\n }\r\n .faq-hero h2 {\r\n font-size: 2.4rem;\r\n font-weight: 700;\r\n margin-bottom: 16px;\r\n color: #0f2a1f;\r\n }\r\n .faq-hero p {\r\n font-size: 1.1rem;\r\n max-width: 680px;\r\n margin: 0 auto;\r\n color: #334155;\r\n }\r\n\r\n \/* categories *\/\r\n .category-filter {\r\n display: flex;\r\n flex-wrap: wrap;\r\n justify-content: center;\r\n gap: 12px;\r\n margin-bottom: 48px;\r\n }\r\n .cat-btn {\r\n background: transparent;\r\n border: 1px solid #cbd5e1;\r\n padding: 8px 24px;\r\n border-radius: 40px;\r\n font-weight: 500;\r\n font-size: 0.9rem;\r\n cursor: pointer;\r\n transition: all 0.2s;\r\n color: #2c3e4e;\r\n }\r\n .cat-btn.active, .cat-btn:hover {\r\n background-color: #0f3b2c;\r\n border-color: #0f3b2c;\r\n color: white;\r\n }\r\n\r\n \/* faq grid \/ accordion *\/\r\n .faq-grid {\r\n display: grid;\r\n grid-template-columns: repeat(auto-fill, minmax(540px, 1fr));\r\n gap: 24px 32px;\r\n margin: 40px 0 30px;\r\n }\r\n .faq-item {\r\n background: white;\r\n border-radius: 24px;\r\n padding: 8px 0 8px 0;\r\n border: 1px solid #e9edf2;\r\n transition: all 0.2s;\r\n }\r\n .faq-question {\r\n display: flex;\r\n justify-content: space-between;\r\n align-items: center;\r\n padding: 20px 24px;\r\n cursor: pointer;\r\n font-weight: 600;\r\n font-size: 1.1rem;\r\n color: #0f2a1f;\r\n }\r\n .faq-question i {\r\n font-size: 1.2rem;\r\n color: #0f3b2c;\r\n transition: transform 0.2s;\r\n }\r\n .faq-answer {\r\n padding: 0 24px 20px 24px;\r\n border-top: 1px solid #eef2f6;\r\n display: none;\r\n color: #475569;\r\n line-height: 1.6;\r\n }\r\n .faq-answer.show {\r\n display: block;\r\n }\r\n .faq-question.active i {\r\n transform: rotate(180deg);\r\n }\r\n \/* inline icons in answer *\/\r\n .answer-list {\r\n margin-left: 20px;\r\n list-style: none;\r\n }\r\n .answer-list li {\r\n margin-bottom: 8px;\r\n position: relative;\r\n padding-left: 22px;\r\n }\r\n .answer-list li i {\r\n position: absolute;\r\n left: 0;\r\n top: 4px;\r\n font-size: 0.8rem;\r\n color: #0f3b2c;\r\n }\r\n\r\n \/* quick contact box *\/\r\n .contact-box {\r\n background: #f8fbf6;\r\n border-radius: 36px;\r\n padding: 48px 32px;\r\n text-align: center;\r\n margin: 60px 0 40px;\r\n border: 1px solid #e2e8e6;\r\n }\r\n .btn-primary {\r\n background-color: #0f3b2c;\r\n color: white;\r\n padding: 12px 32px;\r\n border-radius: 40px;\r\n font-weight: 600;\r\n display: inline-block;\r\n text-decoration: none;\r\n transition: all 0.3s ease;\r\n margin-top: 16px;\r\n }\r\n .btn-primary:hover {\r\n background-color: #1a5c45;\r\n transform: translateY(-2px);\r\n }\r\n\r\n \/* footer *\/\r\n .faq-footer {\r\n background: #111827;\r\n color: #e2e8f0;\r\n padding: 40px 0 24px;\r\n border-radius: 32px 32px 0 0;\r\n margin-top: 40px;\r\n }\r\n .footer-inner {\r\n display: flex;\r\n flex-wrap: wrap;\r\n justify-content: space-between;\r\n gap: 32px;\r\n }\r\n .footer-bottom {\r\n text-align: center;\r\n padding-top: 28px;\r\n font-size: 0.8rem;\r\n border-top: 1px solid #2d3748;\r\n margin-top: 28px;\r\n }\r\n\r\n @media (max-width: 768px) {\r\n .faq-grid {\r\n grid-template-columns: 1fr;\r\n }\r\n .faq-hero h2 {\r\n font-size: 1.8rem;\r\n }\r\n .faq-question {\r\n font-size: 1rem;\r\n }\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n<div class=\"faq-container\">\r\n \r\n <div class=\"faq-header\">\r\n <div class=\"logo-area\">\r\n <h1>METATECNOLOGIA <span style=\"font-weight:400;\">IND\u00daSTRIA<\/span><\/h1>\r\n <p>Pe\u00e7as de reposi\u00e7\u00e3o, consum\u00edveis e servi\u00e7os para m\u00e1quinas a laser, plasma, dobradeiras e guilhotinas.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-hero\">\r\n <i class=\"fas fa-circle-question\" style=\"font-size: 3rem; color:#0f3b2c; margin-bottom: 18px; display: inline-block;\"><\/i>\r\n <h2>Perguntas frequentes<\/h2>\r\n <p>Obtenha respostas instant\u00e2neas sobre nossos produtos, log\u00edstica global, suporte t\u00e9cnico e capacidades de OEM\/ODM. Sua confian\u00e7a \u00e9 nossa prioridade.<\/p>\r\n <\/div>\r\n\r\n \r\n <div class=\"category-filter\" id=\"categoryFilter\">\r\n <button class=\"cat-btn active\" data-cat=\"all\">Todas as perguntas<\/button>\r\n <button class=\"cat-btn\" data-cat=\"products\">Produtos e Consum\u00edveis<\/button>\r\n <button class=\"cat-btn\" data-cat=\"shipping\">Pedido e Envio<\/button>\r\n <button class=\"cat-btn\" data-cat=\"service\">Servi\u00e7o e suporte<\/button>\r\n <button class=\"cat-btn\" data-cat=\"custom\">OEM \/ Personaliza\u00e7\u00e3o<\/button>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-grid\" id=\"faqGrid\">\r\n \r\n <div class=\"faq-item\" data-category=\"products\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udd27 Quais pe\u00e7as de reposi\u00e7\u00e3o e consum\u00edveis para corte a laser voc\u00eas oferecem?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Dispomos de um ecossistema completo para sistemas de laser de fibra e CO\u2082, incluindo:<\/p>\r\n <ul class=\"answer-list\">\r\n <li><i class=\"fas fa-circle\"><\/i> Bicos de laser (camada simples\/dupla), janelas de prote\u00e7\u00e3o, lentes de foco e colima\u00e7\u00e3o.<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> An\u00e9is de cer\u00e2mica, sensores de cabe\u00e7ote de corte, m\u00f3dulos de reposi\u00e7\u00e3o OEM<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Servomotores, inversores de frequ\u00eancia, foles para guias lineares, resfriadores de \u00e1gua, compressores de ar.<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Coletores de p\u00f3, fontes de laser de fibra\/CO\u2082 e conjuntos completos de cabe\u00e7otes de laser.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"products\">\r\n <div class=\"faq-question\">\r\n <span>\u2699\ufe0f Quais pe\u00e7as est\u00e3o dispon\u00edveis para prensa dobradeira e guilhotina?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Fornecemos ferramentas de precis\u00e3o e componentes hidr\u00e1ulicos para m\u00e1quinas de dobra e corte:<\/p>\r\n <ul class=\"answer-list\">\r\n <li><i class=\"fas fa-circle\"><\/i> Matrizes superiores e inferiores (pun\u00e7\u00f5es e matrizes), sistemas de fixa\u00e7\u00e3o de libera\u00e7\u00e3o r\u00e1pida<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> L\u00e2minas de corte, sistemas de batente traseiro, controladores CNC<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Grades \u00f3pticas\/escalas lineares magn\u00e9ticas, bombas de \u00f3leo de alta press\u00e3o, v\u00e1lvulas hidr\u00e1ulicas<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Servomotores e acionamentos para curvatura sincronizada.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"products\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udd25 Os seus consum\u00edveis de plasma s\u00e3o compat\u00edveis com Hypertherm \/ Kjellberg?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Sim, fornecemos pe\u00e7as de reposi\u00e7\u00e3o de alta qualidade compat\u00edveis com as principais marcas: Hypertherm, Kjellberg, Thermal Dynamics e outras. Nossa linha inclui eletrodos, bicos, an\u00e9is de turbul\u00eancia, protetores, tampas de reten\u00e7\u00e3o, sistemas de controle de altura da tocha e kits de controlador CNC \u2014 oferecendo excelente desempenho a um custo competitivo.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"shipping\">\r\n <div class=\"faq-question\">\r\n <span>\ud83c\udf0d Voc\u00eas enviam para o mundo todo? Qual o prazo de entrega?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Com certeza. A Nantong Metatech envia para mais de 50 pa\u00edses na Europa, Am\u00e9ricas, \u00c1sia, Oriente M\u00e9dio e \u00c1frica. Mantemos um grande estoque em Nantong, China. A maioria das pe\u00e7as padr\u00e3o \u00e9 enviada. <strong>no mesmo dia<\/strong> Para pedidos feitos antes do nosso hor\u00e1rio limite, oferecemos op\u00e7\u00f5es de entrega expressa por correio (DHL\/FedEx) e frete mar\u00edtimo. Prazo de entrega t\u00edpico: 3 a 7 dias para envios a\u00e9reos urgentes e 15 a 30 dias para frete mar\u00edtimo econ\u00f4mico.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"shipping\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udce6 Existe uma quantidade m\u00ednima de encomenda (MOQ) para pe\u00e7as de reposi\u00e7\u00e3o?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Para a maioria dos consum\u00edveis padr\u00e3o (bicos, lentes, eletrodos, ferramentas para prensa dobradeira), oferecemos quantidades m\u00ednimas de pedido (MOQs) baixas \u2014 \u00e0s vezes at\u00e9 mesmo pe\u00e7as individuais para substitui\u00e7\u00e3o emergencial. No entanto, descontos por volume se aplicam a pedidos em grande quantidade. Para pe\u00e7as personalizadas OEM\/ODM, podemos discutir MOQs flex\u00edveis com base nos requisitos do seu projeto.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"service\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udee0\ufe0f Que tipo de servi\u00e7o p\u00f3s-venda e reparo voc\u00eas oferecem?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Al\u00e9m do fornecimento de pe\u00e7as de reposi\u00e7\u00e3o, oferecemos servi\u00e7os profissionais. <strong>Suporte t\u00e9cnico presencial e remoto<\/strong> e coordena\u00e7\u00e3o de reparos. Nossa equipe ajuda a prolongar o ciclo de vida de m\u00e1quinas de corte a laser, prensas dobradeiras, mesas de plasma e guilhotinas. Os servi\u00e7os incluem:<\/p>\r\n <ul class=\"answer-list\">\r\n <li><i class=\"fas fa-circle\"><\/i> Diagn\u00f3stico de falhas e orienta\u00e7\u00f5es para substitui\u00e7\u00e3o de pe\u00e7as de reposi\u00e7\u00e3o<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Coordena\u00e7\u00e3o de t\u00e9cnicos de reparo para avarias cr\u00edticas<\/li>\r\n <li><i class=\"fas fa-circle\"><\/i> Consultoria e treinamento em manuten\u00e7\u00e3o preventiva.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"service\">\r\n <div class=\"faq-question\">\r\n <span>\u23f1\ufe0f Com que rapidez voc\u00ea responde \u00e0s solicita\u00e7\u00f5es de or\u00e7amento?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Prometemos um <strong>Resposta em at\u00e9 4 horas \u00fateis.<\/strong> Para todas as solicita\u00e7\u00f5es de cota\u00e7\u00e3o e consultas t\u00e9cnicas, nossos engenheiros de vendas dedicados entendem as necessidades urgentes de produ\u00e7\u00e3o e nos esfor\u00e7amos para enviar pre\u00e7os, disponibilidade e prazos de entrega o mais r\u00e1pido poss\u00edvel \u2014 geralmente dentro de 1 a 2 horas.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"custom\">\r\n <div class=\"faq-question\">\r\n <span>\u270f\ufe0f Voc\u00eas oferecem servi\u00e7os de OEM\/ODM ou fabrica\u00e7\u00e3o de pe\u00e7as de reposi\u00e7\u00e3o personalizadas?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Sim - <strong>Personaliza\u00e7\u00e3o e OEM\/ODM<\/strong> est\u00e3o no cerne do nosso trabalho. Nossa equipe de engenheiros \u00f3pticos, projetistas mec\u00e2nicos e especialistas t\u00e9cnicos trabalha em conjunto com os clientes para desenvolver solu\u00e7\u00f5es personalizadas: ferramentas sob medida para prensas dobradeiras, \u00f3ptica a laser especial, consum\u00edveis de marca pr\u00f3pria ou componentes exclusivos para cabe\u00e7otes de laser. Compartilhe suas especifica\u00e7\u00f5es e n\u00f3s entregamos prot\u00f3tipos e produ\u00e7\u00e3o em massa.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"products\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udd06 Voc\u00eas fornecem pe\u00e7as para soldagem a laser manual ou rob\u00f3tica?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Com certeza. Oferecemos sistemas \u00f3pticos e de refrigera\u00e7\u00e3o especializados para soldagem a laser: bicos de soldagem, janelas de prote\u00e7\u00e3o em safira, lentes de foco, colimadores, conjuntos de espelhos refletores, cabe\u00e7otes completos para soldagem a laser port\u00e1til e resfriadores de \u00e1gua espec\u00edficos para soldagem. Compat\u00edveis com a maioria das marcas de soldagem a laser de fibra.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"shipping\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udea2 Posso encomendar bicos de laser, ferramentas para prensa dobradeira e eletrodos de plasma juntos?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Sim! Como fornecedor \u00fanico, voc\u00ea pode combinar quaisquer itens do nosso cat\u00e1logo (laser, prensa dobradeira, plasma, soldagem, ferramentas de servi\u00e7o) em um \u00fanico pedido. Isso ajuda a consolidar os custos de frete, reduzir a carga administrativa e aproveitar os pre\u00e7os de atacado em cestas mistas. N\u00f3s cuidamos da documenta\u00e7\u00e3o de exporta\u00e7\u00e3o e da embalagem eficiente.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"custom\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udcd0 Qual \u00e9 o processo para fabrica\u00e7\u00e3o de ferramentas personalizadas para prensa dobradeira ou pe\u00e7as para cabe\u00e7ote de corte a laser?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Processo simples em 4 etapas: <strong>1) Envio de desenhos\/especifica\u00e7\u00f5es ou amostras \u2192 2) An\u00e1lise de engenharia e or\u00e7amento \u2192 3) Aprova\u00e7\u00e3o do prot\u00f3tipo \u2192 4) Produ\u00e7\u00e3o em massa e entrega.<\/strong> Nossa equipe t\u00e9cnica trabalha em estreita colabora\u00e7\u00e3o para garantir que a geometria, a qualidade do material e o revestimento atendam \u00e0 sua aplica\u00e7\u00e3o. Prazos de entrega r\u00e1pidos para prot\u00f3tipos.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"service\">\r\n <div class=\"faq-question\">\r\n <span>\ud83d\udd12 Os seus consum\u00edveis e pe\u00e7as t\u00eam garantia?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Sim. Oferecemos garantia de 6 a 12 meses (dependendo do tipo de pe\u00e7a) contra defeitos de fabrica\u00e7\u00e3o. Para componentes \u00f3pticos e pe\u00e7as-chave de n\u00edvel OEM, oferecemos suporte estendido. Nosso controle de qualidade garante que cada produto atenda ou exceda as especifica\u00e7\u00f5es originais. Em caso de qualquer problema de qualidade, oferecemos substitui\u00e7\u00e3o ou reembolso, conforme nossa pol\u00edtica.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\" data-category=\"products\">\r\n <div class=\"faq-question\">\r\n <span>\ud83c\udfed Quais setores voc\u00eas normalmente atendem?<\/span>\r\n <i class=\"fas fa-chevron-down\"><\/i>\r\n <\/div>\r\n <div class=\"faq-answer\">\r\n <p>Fabrica\u00e7\u00e3o de metal, pe\u00e7as automotivas, oficinas de chapas met\u00e1licas, fabrica\u00e7\u00e3o de equipamentos pesados, fornecedores de componentes aeroespaciais e oficinas de usinagem. 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